Whether it's your account, payments, bonuses, or games — we're always here to help
Quickly find answers to the most commonly asked topics
Registration, login, password, KYC verification
12 ArticlesBKash, Nagad, credit card, net banking
9 ArticlesWithdrawal methods, processing times, limits & issues
8 ArticlesClaiming Bonuses, Wagering, Expiry & Terms
11 ArticlesOdds, bet types, cashout, live betting
14 ArticlesGame Rules, RTP, Free Spins & Live Casino
10 ArticlesApp Download, Installation, Updates & Troubleshooting
7 ArticlesTwo-Factor Authentication, Data Security & Suspicious Login Activity
6 Articles
Support team is online now — average response time under 3 minutes
The fastest way to get help. Talk to an agent instantly for any issue. Support is available in Bangla.
Available 24/7For complex issues, send us an email. You can attach screenshots or documents, and we typically respond within 2–4 hours.
support@rajbaji.comJoin Rajbaji's official Telegram channel for the latest updates, offers, and support — all in one place.
Quick Response
Log in to the Rajbaji website or app using your mobile number and password.
Click the top menu or the wallet icon and select the "Deposit" option.
Select your preferred method — bKash, Nagad, Rocket, or Net Banking.
Enter the deposit amount and your mobile banking number carefully. The minimum deposit is ৳500.
Confirm your payment using the OTP or PIN sent to your mobile. Your balance will be credited instantly.
Before your first withdrawal, you'll need to verify your account using your National ID or passport.
Go to the "Withdrawal" section in your wallet and select your preferred payment method.
Enter the amount you'd like to withdraw. The minimum withdrawal is ৳500 and the daily maximum is ৳50,000.
Enter the mobile banking number you want the funds sent to.
Funds will be credited to your mobile banking within 1–3 hours of submitting your request.
Running into issues on an online betting platform is not uncommon. A stuck deposit, a missing bonus, a login that won't go through — these things can happen at any time. Rajbaji understands how important it is to get help fast when it matters. That's why the Help Center is built so you can resolve most issues on your own, without waiting for support.
Use the topic cards on the left side of this page to find the category that matches your issue. For example, if you're having trouble with a deposit, click the "Deposit & Payment" card to see all related articles in one place. Each article provides step-by-step guidance with screenshots.
The most common issue Rajbaji's support team hears about is forgotten passwords. To fix it, click the "Forgot Password?" link on the login page. An OTP will be sent to the mobile number used during registration. Use it to set a new password — the whole process takes under 2 minutes.
Another common issue is an account lockout. After five consecutive incorrect password attempts, your account will be locked for 30 minutes. You can try again after 30 minutes, or contact live chat for a faster unlock.
Rajbaji complies with international regulations, which requires all users to verify their identity once. This is primarily to protect you — so no one else can withdraw funds from your account. Simply upload photos of the front and back of your national ID or passport. Verification is typically completed within 24 hours.
You can play without completing KYC, but verification is required for larger withdrawals. Getting it done upfront saves you the hassle later.
Rajbaji currently supports bKash, Nagad, Rocket, Okash, and net banking from various banks. Cryptocurrency is also accepted. Deposits are instant — once your payment is complete, your balance updates within 30 seconds.
If your balance hasn't shown up 5 minutes after a deposit, don't worry. First, confirm the payment went through by checking for a transaction confirmation in your mobile banking app. Then send the transaction ID and a screenshot to Rajbaji via live chat. Most cases are resolved within 15 minutes.
The most common bonus question we receive is: "I finished the wagering requirement but still can't cash out — why?" This usually comes down to one of two reasons: either the game you played contributes less than 100% toward wagering, or your bonus has expired.
Each bonus has its own expiry period and terms. For example, the welcome bonus is valid for 30 days, while free spin bonuses expire in just 24 hours. Once a bonus expires, it is cancelled automatically. Make a note of the expiry date as soon as you claim a bonus.
Live chat responses typically arrive within 3 minutes.
Our support team speaks Bangla, so there's no need to worry if you're not comfortable in English.
Even at 3 AM, support is available. We never close.
Your information is kept completely confidential and is never shared with third parties.
Open a support ticket for complex issues. You can track its progress at any time.
Step-by-step video guides for complex processes are available in the Help Center.
⚠️ Please Note: Rajbaji will never ask for your password or OTP. If anyone does, report it to support immediately.
💡 Tip: Having a screenshot and transaction ID ready when reporting an issue will speed up the resolution significantly.
All your most frequently asked questions, answered in one place
Our support team is always here for you. Connect via live chat and get a response within a minute.